Jim Kneiszel Articles

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You Want Loyal Customers? Try Going Old School

Handwritten notes and old-fashioned courtesy will go a long way toward repeat business that will drive your revenues higher.

November 16, 2022

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Why You Should Consider Paying Employees for Volunteering

Allowing your staff to work for their favorite charity on your dime could keep younger workers happy and impress prospective customers.

December 17, 2021