Facebook page management, oddly, is a lot like dating. What is attractive to one person is not to another.

Getting better at navigating tough conversations with employees without damaging the relationship makes you a better leader.

Being careful about how you communicate with customers can make those interactions go a lot more smoothly.

How do you compete with big-box stores? By offering the personal touch and customer service they can’t.

An inability to constructively confront colleagues about various issues can derail your small business.

Your sales associates are your store’s best asset. We’ve got seven tips for training them properly to make the most of their skill.

Social media is great, but it’s not exactly friendly to our industry, and it shouldn’t be your only marketing plan.

Even if you’re not planning to borrow money for a capital purchase any time soon, it’s smart to make sure your business is creditworthy.

Having a solid public relations plan and navigating local and social media can set your shop apart.

Are you going crazy trying to keep up with social media content? Taking the stress out of the process is easier than you think.